My family owned an autoparts business in the worst part of the country, where we had multiple robberies and shootings resulting in fatalities. When we were building the online business, Googles automatic listings had my mothers home address listed as the business address. This was very dangerous for my mom and not very comforting. It took them over 2 weeks to change the information (I know the process has changed for business listings). At the time though I felt thoroughly helpless. I called some sort of google help number then and they basically told me they couldn’t help. - http://news.ycombinator.com/item?id=2725983